Member agreement

At a glance...

Tigers Roarwards Membership Terms and Conditions

These terms apply to membership of the Tigers Roarwards Programme.  We've set them out as a series of questions and answers so they're easier to understand, but they are legally binding terms, so please read and make sure you're happy with them before you apply to register as a member of the Programme.  The key points are summarised below but we recommend you read the full terms.

If you don't agree, that is absolutely fine but you won't be able to become a member of the Programme and to receive the benefits that Members enjoy.

At a glance…

You should read these terms carefully as they create a contract between us which will be binding on you if you become a Tigers Roarwards member

You can only become a Member if you are over 18 and a resident of the UK or Republic of Ireland

These terms explain how you collect Points and that there are specific rules and exclusions which mean that you won't necessarily collect Points on all transactions and engagement with our Partners.  You need to familiarise yourself with these rules and the specific rules of our Partners.  See paragraphs 7 and 8 below

Points cannot be not refunded, exchanged or redeemed for cash.

As operator of the Programme, we are not responsible (and don't have any liability) for any products or services that you may buy using your Points. Any claim lies solely against the Partner from whom you buy them.  See paragraph 11

As a Member, we will send you e-mails about the benefits of Programme membership.  See paragraph 13

You may lose your Points if you cease to become a Member or if your Account is dormant for more than 13 months.  See paragraphs 16 and 18

We reserve the right to correct errors and mistakes – see paragraph 15

You agree to comply with our Online Behaviour Rules.  See paragraph 14 or click here

We have the right to change our terms.  If you will be disadvantaged by any change, we will give you 30 days' notice and you can choose to spend your Points and stop being a Member.  See paragraph 17

There are restrictions on your rights to transfer your Points to someone else.  See paragraph 22